Reviews for Gates de Provence

Posted On: 6/3/2021

Wonderful staffing

I love this place makes me feel like home. Gina is also friendly I like that she’s a genuine person.
By: Elizabeth Stokes     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 4/7/2021

Been here for a few months and I love it. There is some noise but of course we are in the city so that is expected. I love the fact that they take care of the property and the Office staff & maintenance guys are very kind and always work to keep the property looking good. That is very much appreciated. ...Now, if folks would go the extra step and pick up their doggy's doo doo, that would be perfect but other than that...I Love it here so far. :)
By: Just me   
Source: GOOGLE PLACES Read Property Manager's Response

Hello, Thank you for sharing your positive experience. Your kind words and feedback mean a lot to our team, and it's experiences like yours that keep us motivated! We agree with your comments and hope the recent communication sent out to all residents will help with the pet waste concerns. We are dedicated to serving you and hope to continue doing so in the years to come. Thank you for making your home with us. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 3/3/2021

Nice

Been here for 5 years still enjoying
By: Andrew Woodson     Verified Resident
Source: Property Site Read Property Manager's Response

Hello, Thank you for sharing your positive experience. Your kind words and feedback mean a lot to our team, and it's experiences like yours that keep us motivated! We agree with your comments and hope the recent communication sent out to all residents will help with the pet waste concerns. We are dedicated to serving you and hope to continue doing so in the years to come. Thank you for making your home with us. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 2/12/2021

Office staff

Gina very sweet and helpful Ashley the manager is great helped me out and I appreciate what she did haven’t even moved in yet can’t wait
By: Claudia   
Source: Property Site Read Property Manager's Response

Hello, Thank you for sharing your positive experience. Your kind words and feedback mean a lot to our team, and it's experiences like yours that keep us motivated! We agree with your comments and hope the recent communication sent out to all residents will help with the pet waste concerns. We are dedicated to serving you and hope to continue doing so in the years to come. Thank you for making your home with us. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 12/11/2020

I came in and Liz was great! She was curteous and professional as she showed me around the premises!
By: Tiffany Martinez   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Tiffany, Thank you for taking a moment to share this 5-star review! Our team will be thrilled to see your praise and kind words. We hope you will make Gates De Provence the place you call home. Please don't hesitate to reach out if we can be of any further assistance. Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 12/4/2020

The maintenance crew here at Gates de Provence Apartments (Mr.LUPPE and also Mr.Courtney)?????????? are awesome, we have no complaints, simply because if and whenever my husband & I have or had any type of maintenance requests, they showed up & they acknowledged who they were, they wore masks and they made sure we were home.Most importantly they got the job done quietly and quickly (we could hardly tell they were there??)They also explain the matter & always instructs us on ways to help better understand our home!??????????stars go to the maintenance thank you thank you thanks you guys.We will remain tenants & I think that it’s important we share that those guys play a huge part in that reason we choose to stay!In addition parking is so much better and the grounds are always kept clean.Proud tenants ????2+years.
By: marquis jones   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Tiffany, Thank you for taking a moment to share this 5-star review! Our team will be thrilled to see your praise and kind words. We hope you will make Gates De Provence the place you call home. Please don't hesitate to reach out if we can be of any further assistance. Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 11/24/2020

Gina and the girls in the leasing center are always very energetic and ready to help.
By: Quinten Hassan   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Tiffany, Thank you for taking a moment to share this 5-star review! Our team will be thrilled to see your praise and kind words. We hope you will make Gates De Provence the place you call home. Please don't hesitate to reach out if we can be of any further assistance. Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 11/2/2020

By: Cynthia Jackson   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Tiffany, Thank you for taking a moment to share this 5-star review! Our team will be thrilled to see your praise and kind words. We hope you will make Gates De Provence the place you call home. Please don't hesitate to reach out if we can be of any further assistance. Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 10/27/2020

Ashley has always been a great help to me. She was friendly and got me into a apt incredibly quick.
By: Ashley Bergeron   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Tiffany, Thank you for taking a moment to share this 5-star review! Our team will be thrilled to see your praise and kind words. We hope you will make Gates De Provence the place you call home. Please don't hesitate to reach out if we can be of any further assistance. Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 10/15/2020

Friendly and Informative

The staff here are easy to work with and very helpful. I have never had any issues getting things taken care of. I highly recommend this property!
By: CKNarvaez   
Source: Property Site Read Property Manager's Response

Hi Tiffany, Thank you for taking a moment to share this 5-star review! Our team will be thrilled to see your praise and kind words. We hope you will make Gates De Provence the place you call home. Please don't hesitate to reach out if we can be of any further assistance. Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 10/10/2020

By: marquis jones   
Source: GOOGLE PLACES Read Property Manager's Response

Hello Marquis, Thank you for the 5-star rating! We are thrilled to have provided you with such a positive experience and hope you will continue to make your home with us in the years to come. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 8/19/2020

Rasta

great place to live if u like peace and quiet
By: Christopher Nelson     Verified Resident
Source: Property Site Read Property Manager's Response

Hello Marquis, Thank you for the 5-star rating! We are thrilled to have provided you with such a positive experience and hope you will continue to make your home with us in the years to come. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 8/6/2020

The front office lady Emily was very attentive and smiley she also was very helpful in getting me the right apartment for me and my family, I can't wait to continue living here and spending many more months here ??
By: Anonymous   
Source: APARTMENT RATINGS Read Property Manager's Response

Hello Marquis, Thank you for the 5-star rating! We are thrilled to have provided you with such a positive experience and hope you will continue to make your home with us in the years to come. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 8/5/2020

This is such a beautiful property!! Ashley, the property manager listened to all of our needs and was so helpful!! This will be the first time our son lives on his own and I couldn't be more pleased with this community!!
By: Anonymous   
Source: APARTMENT RATINGS Read Property Manager's Response

Hello Marquis, Thank you for the 5-star rating! We are thrilled to have provided you with such a positive experience and hope you will continue to make your home with us in the years to come. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 8/5/2020

The property manager, Ashley has been amazing! She was very personable and helpful! The property is gorgeous, including the pool!! Our son is moving out soon and he can't wait to live there!!!
By: Anjee Reed   
Source: GOOGLE PLACES Read Property Manager's Response

Hello Marquis, Thank you for the 5-star rating! We are thrilled to have provided you with such a positive experience and hope you will continue to make your home with us in the years to come. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 8/5/2020

By: james bourg   
Source: GOOGLE PLACES Read Property Manager's Response

Hello Marquis, Thank you for the 5-star rating! We are thrilled to have provided you with such a positive experience and hope you will continue to make your home with us in the years to come. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 8/5/2020

By: ashley avera   
Source: GOOGLE PLACES Read Property Manager's Response

Hello Marquis, Thank you for the 5-star rating! We are thrilled to have provided you with such a positive experience and hope you will continue to make your home with us in the years to come. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 6/3/2020

Wonderful team. Ashley and Gina are always helpful. Love living here.
By: Holly burch   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Holly, Thank you for the 5-star review! We're happy to hear you found our staff to be so supportive and hope you'll continue to share the great news! Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 6/3/2020

Gate de Provence is such a beautiful property and I absolutely love their 3 bedroom with attached garage and small yard. Dustin was very helpful and knowledgable. So glad he was the one to show me around.
By: Jtina317   
Source: GOOGLE PLACES Read Property Manager's Response

Hello, Thank you for sharing your positive experience! Your kind words and feedback mean a lot to our team. We hope you will choose our community as the place you call home! Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 6/3/2020

Been here for six months so far and I love it!! Even better now that the pool is open again!
By: Dustin D   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Dustin, Thank you for the 5-star review! We're thrilled to read your comments, as it's always our goal to see that our residents are happy and comfortable at all times. We hope you will continue to make your home with us in the years to come! Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 5/7/2020

By: Pedro Rodriguez   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Pedro, Thank you for your 5-star review! We're happy to see you were pleased with your experience. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 3/6/2020

Jenn Johnson asst mgr is very kind and informative and professional. Gates does not have availability right now for my time frame but I am very interested in moving here.
By: Tyler Thornton   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Pedro, Thank you for your 5-star review! We're happy to see you were pleased with your experience. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 3/5/2020

The people in the office have always been very nice and get everything done. My stay here has been pretty good. The property is very clean and quiet. I have had no issues. One person has has stood out, Jennifer Johnson, assistant manager. She is awesome! Keep her!
By: Bratt_B   
Source: APARTMENT RATINGS Read Property Manager's Response

Hi Pedro, Thank you for your 5-star review! We're happy to see you were pleased with your experience. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 2/28/2020

Jenn, assistant manager was a great manager, very helpful, very enthusiastic,great job
By: Meechie   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Pedro, Thank you for your 5-star review! We're happy to see you were pleased with your experience. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 2/28/2020

Jenn, asst mgr is the best! The tour with her was great. She is highly knowledgeable. I will lease here!
By: Deondra Towel   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Pedro, Thank you for your 5-star review! We're happy to see you were pleased with your experience. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 2/27/2020

We have lived here since 2019 and have no issues. The property is quiet and nice. We highly recommend. If you are interested in an apartment come see Jennifer Johnson, ASSISTANT MANAGER. SHE IS THE BEST!
By: Elmer Paz   
Source: APARTMENT RATINGS Read Property Manager's Response

Hi Pedro, Thank you for your 5-star review! We're happy to see you were pleased with your experience. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 2/26/2020

I have lived her for three almost four years. My experience has been up and down regarding management. The only consistent person has been Jennifer Johnson, the assistant manager. She is amazing to deal with on a daily basis and also courteous and polite. I was hoping she would be promoted when we found out the previous manager was leaving. She is highly capable of running the facility. Employees like her are employees you want to keep and promote. She is an asset to any team.
By: JAMES GATSON   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Pedro, Thank you for your 5-star review! We're happy to see you were pleased with your experience. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 2/25/2020

I am an amazon delivery guy and just wanted to say that Jenn Johnson, asst Mgr, is one of the best managers this property has had. She is always so upbeat, kind, and speaks to everyone that walks in the door. I am not currently looking for an apartment but in the future I would definitely consider this property because of her.
By: Jay1914   
Source: APARTMENT RATINGS Read Property Manager's Response

Hi Pedro, Thank you for your 5-star review! We're happy to see you were pleased with your experience. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 2/25/2020

If you are looking for an apartment I highly recommend Gates de Provence. It seems to be a beautiful, quiet community, and when I came in to tour the icing on the cake was Jennifer Johnson, the assistant manager. She is so pleasant, upbeat, and eager to help as soon as you walk in the door. She is a great asset!
By: Court40   
Source: APARTMENT RATINGS Read Property Manager's Response

Hi Pedro, Thank you for your 5-star review! We're happy to see you were pleased with your experience. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 2/24/2020

Jenn Johnson, asst manager, is the best. The property is quiet and I recommend!
By: DRAKO COLLINS   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Pedro, Thank you for your 5-star review! We're happy to see you were pleased with your experience. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 2/24/2020

Jen the assistant manager is great to be around :)
By: ??yaya   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Pedro, Thank you for your 5-star review! We're happy to see you were pleased with your experience. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 2/21/2020

Jenn was so helpful and friendly! Made me feel very welcomed. Walked in needing a one bed but after seeing the two bed, phew, I need not want.
By: Leslie J Gonzalez   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Pedro, Thank you for your 5-star review! We're happy to see you were pleased with your experience. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 2/21/2020

Jenn Johnson, asst manager, is the best! The property is pretty and has a nice pool. come see Jenn!
By: Mary Scott   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Pedro, Thank you for your 5-star review! We're happy to see you were pleased with your experience. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 2/21/2020

Jenn was AWSOME, she was so helpful. Very eager to show me around and answered everything I needed to n ow. Will definitely recommend my friends and family to come here when searching for a home! Very quiete and clean community
By: Anonymous   
Source: APARTMENT RATINGS Read Property Manager's Response

Hi Pedro, Thank you for your 5-star review! We're happy to see you were pleased with your experience. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 2/20/2020

Jennifer Asst. Manager is the best in the business. I signed a 13 month lease, me and My Girlfriend love it here. We have never had a problem and the staff is very attentive. If youre in the market seriously consider Gates de Provence!
By: Nick Richardson   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Pedro, Thank you for your 5-star review! We're happy to see you were pleased with your experience. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 2/20/2020

Jenn Assistant manager is very nice, come see her if u need an apartment:)
By: Ashley Casasola   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Pedro, Thank you for your 5-star review! We're happy to see you were pleased with your experience. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 2/10/2020

Have been with my family here for a year now and very happy! Thank you Dustin, Jennifer, Ashley, Lupe, Courtney, and Pedro!
By: Aaron Mitchell   
Source: GOOGLE PLACES Read Property Manager's Response

Hello, Thank you for sharing your positive experience! Your kind words and feedback mean a lot to us. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 2/3/2020

The community so far is great. Maintenance is great as well as the staff. The pool is nice and always clean! I cant wait until summer to start using it. The gym is a great amenity as well. One person stands out amongst all, Jenn Johnson, assistant manager. She always has a smile and is so helpful.
By: PauloDeAmorim   
Source: APARTMENT RATINGS Read Property Manager's Response

Hello, Thank you for sharing your positive experience! Your kind words and feedback mean a lot to us. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 1/23/2020

The assistant manager, Jenn Johnson, is such a gem. You can tell she really cares about the property and residents. She is one of the best assistants this property has had in my 15 years of living here.
By: John Jacob 007   
Source: APARTMENT RATINGS Read Property Manager's Response

Hello, Thank you for sharing your positive experience! Your kind words and feedback mean a lot to us. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 1/21/2020

Jenn Johnson, asst manager, is very helpful. She is willing to help with anything needed. Knows if we have packages off the top of her head and really takes the time to know our apartment numbers and names.
By: Caleb Chatman   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Caleb, We're so happy to hear that Jenn has taken such great care of you. Thank you for sharing! Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust

Posted On: 1/20/2020

Jenn, has been great in assisting me with all me needs for my 2 year stay here. Thank you so much for the wonderful service
By: William Moton   
Source: GOOGLE PLACES Read Property Manager's Response

Hi William, We're thrilled to hear you found our staff to be so supportive during your experience at Gates de Provence. Thank you for making our community the place you call home! Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 1/16/2020

Jenn Johnson, assistant manager is very kind and a hard worker. She got up immediately to get my package and found it quickly and with a smile.
By: Angie Sorto   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Angie, We are thrilled to have provided you with such a positive experience! It's always our goal to provide the highest level of service to all of our residents, and we hope to continue serving you in the years to come. Thank you for sharing! Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 1/16/2020

Jen Johnson assistant has great customer service. The property is great and clean and quiet. I would recommend!
By: J Mike   
Source: GOOGLE PLACES Read Property Manager's Response

Hello Mike, We're happy to hear you found our staff to be so supportive during your experience at Gates De Provence! Thank you for the reccomendation and for making your home with us. Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 1/16/2020

Jenn Johnson, assistant manager, is a 5 gold star in all her duties at the property. She is a rockstar. Good managers are very hard to find these days. She always sees projects through. She is very professional and extremely kind. She is a keeper.
By: Fire fly   
Source: APARTMENT RATINGS Read Property Manager's Response

Hello Mike, We're happy to hear you found our staff to be so supportive during your experience at Gates De Provence! Thank you for the reccomendation and for making your home with us. Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 1/13/2020

Great place to call home. The staff is so helpful especially Jennifer( the assistant manager) always willing and ready to solve any issues even if it’s just a Hello.
By: Esther Njoroge   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Esther Thank you for the 5-star rating! We are thrilled to have provided you with such a positive experience and hope you will continue to make your home with us in the years to come. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 1/10/2020

I love this place. The staff is really great! One staff member in particular goes over and above constantly, Jenn Johnson, assistant manager. She is always so helpful and genuine. She is this reason I renew!
By: Adam Grayson Padrah   
Source: GOOGLE PLACES Read Property Manager's Response

Hello Adam Thank you for your kind words and for sharing this outstanding review! Customer service is always our top priority, so we are delighted to hear our team has taken great care of you. We sincerely look forward to your continued residency! Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 1/10/2020

The assistant manager, Jenn Johnson, is the best manager we have had here. I have been here for a little over three years. She is amazing to talk to, and very understanding. All while holding a high level of respect for the residents and the property itself. I was disappointed when I found out she was not given the position of Property Manager. I find her to be extremely capable of holding that position. I have and will continue to recommend this property to people as a great place to live as long as Jenn is working here she makes you feel welcomed everytime you see.
By: Jamesgatson   
Source: APARTMENT RATINGS Read Property Manager's Response

Hello Adam Thank you for your kind words and for sharing this outstanding review! Customer service is always our top priority, so we are delighted to hear our team has taken great care of you. We sincerely look forward to your continued residency! Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 1/9/2020

I’ve been here for almost two years now, and I love the property. If I ever have maintenance issues, it is resolved quickly, if the gate is broken, they quickly fix it and the office staff has been amazing as well. Jen Johnson, the assistant manager, is exceptional at her job and making sure everything is taken care of and that you leave the office happy. Always super friendly with a smile on her face! The overall complex is really nice and quiet and I would recommend anyone looking for an apartment to check them out ??
By: kelsie may   
Source: GOOGLE PLACES Read Property Manager's Response

Hello Adam Thank you for your kind words and for sharing this outstanding review! Customer service is always our top priority, so we are delighted to hear our team has taken great care of you. We sincerely look forward to your continued residency! Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Overall Rating

4.5 out of 5 stars

Ratings By Category

Parking
4.5 out of 5 stars
Amenities
4 out of 5 stars
Maintenance
4.5 out of 5 stars
Staff
5 out of 5 stars
Value
4.5 out of 5 stars
Location
4.5 out of 5 stars
Noise
4.5 out of 5 stars